Privacy Policy

At AI TECH BD, safeguarding your privacy is a paramount responsibility. This Privacy Policy details our data collection practices, security standards, and your rights regarding the personal information you entrust to us.

We collect information that you directly provide when registering an account, enrolling in courses, submitting assignments, or contacting customer support. This includes your full name, email address, phone number, profile photo, and password hash. We also gather diagnostic data such as IP address, browser type, device specifications, and video playback milestones to monitor learning progress and prevent piracy.

Your information is processed to: (a) provide and maintain seamless access to your courses and student dashboard; (b) issue accredited, verifiable completion certificates; (c) facilitate secure payments via bKash; (d) communicate essential course updates, security alerts, and customer service notices; and (e) safeguard our intellectual property against unauthorized distribution.

We partner with vetted third-party service providers to power key features of our platform: bKash Tokenized Checkout for payment processing, Cloudinary for optimized media delivery, and Resend/Nodemailer for transactional emails. These providers are bound by strict confidentiality agreements and access only the data required to fulfill their specific functions.

We use essential cookies and browser LocalStorage to maintain your logged-in session, remember playback positions, and preserve user preferences. We do not sell your browsing history or use intrusive tracking cookies for third-party advertising.

We implement enterprise-grade security protocols including TLS 1.3 encryption in transit, bcrypt password hashing, dynamic video streaming tokens, and strict role-based access control (RBAC). Our databases are hosted in secure enterprise cloud environments with automated backups and firewall defenses.

You have the right to access, update, or correct your personal profile information at any time via your account settings. You may also request the deletion of your account and associated personal data by contacting our privacy compliance team at support@ai-tech-bd.com.

We may periodically update this Privacy Policy to reflect platform enhancements or regulatory changes. When updates occur, we will revise the "Effective Date" at the top of this page and notify active users via an in-app banner or email notification.